At Wright Way Training ALL of our health and social care based courses reflect the fundamental standards of CQC and are designed to support you in answering 'yes' to the five KLOEs. If you run a care service and carry out a regulated activity, there are certain things you have to do by law. The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 states that staff MUST receive the training that is necessary for them to carry out their role and responsibilities and should be carried out at the start of employment and reviewed at appropriate intervals during the course of employment. Our learner workbooks used in each of our courses can be used to evidence, alongside the certificates we issue, what knowledge and understand your staff have gained through attending our training. We also ensure that all of our courses reflect the legislation and guidance set out by the HSE relevant to that course content.
The Care Quality Commission are the independent regulator of all health and social care services in England. Currently CQC rate services on a 4-point scale based on five key lines of enquiry (KLOEs); are they safe, are they effective, are they caring, are they responsive and are they well-led? Good training is a vital element in ensuring all five of these questions can be answered with a yes. When CQC register services, they check the organisation are also likely to meet the fundamental standards. Please note the inspection framework is due to change at the end of 2024. The new framework will replace the KLOEs to using quality statements.
The Health and Safety Executive is Britain’s national regulator for workplace health and safety. Their goal is to prevent workplace death, injury or ill health. They provide advice, information and guidance to raise awareness in workplaces and carry out targeted inspections and investigations, taking enforcement action to prevent harm and hold those who break the law to account.
At Wright Way Training we ensure ALL of our health and social care courses reflect the core values and guiding principles of regulators for the country in which we are training. We make sure we are familiar with the regulations, statutory guidance and National Minimum Standards for each service that is regulated and inspected and tailor our training to ensure we are providing the relevant training to you and your staff. Our learner workbooks used in each of our courses can be used to evidence, alongside the certificates we issue, what knowledge and understand your staff have gained through attending our training. We also ensure that all of our courses reflect the legislation and guidance set out by the HSE relevant to that course content.
The Care Inspectorate of Wales register, inspect and take action to improve the quality and safety of services. They carry out work on behalf of the Welsh Ministers to provide assurance on the quality and safety of services and decide on who can provide services. They also drive improvement of regulated and local authority services often undertaking national reviews of social care services. If services are not meeting legislative and regulatory requirements they will take action as well as respond to any concerns that have been raised about services. They have a set of core values and guiding principles which inform their inspections of services alongside key legislation. They work closely with the Older People’s Commissioner, Children’s Commissioner for Wales and Social Care Wales.
Healthcare Inspectorate Wales is the independent inspectorate and regulator of healthcare in Wales. They inspect NHS services, and regulate independent healthcare providers against a range of standards, policies, guidance and regulations to highlight areas requiring improvement. They are responsible for inspecting, reviewing and investigating NHS services and independent healthcare services. They carry out reviews of healthcare organisations or services in response to concerns arising from a particular incident or incidents. They look at how services comply with regulations, meet healthcare standards and meet other legislation, professional standards and guidance.
The Health and Safety Executive is Britain’s national regulator for workplace health and safety. Their goal is to prevent workplace death, injury or ill health. They provide advice, information and guidance to raise awareness in workplaces and carry out targeted inspections and investigations, taking enforcement action to prevent harm and hold those who break the law to account.
At Wright Way Training ALL of our health and social care based courses reflect the health and social care standards and tailor our training to ensure we are providing the relevant training to you and your staff. We design our courses to support you in meeting the inspection themes. Our learner workbooks used in each of our courses can be used to evidence, alongside the certificates we issue, what knowledge and understand your staff have gained through attending our training. We also ensure that all of our courses reflect the legislation and guidance set out by the HSE relevant to that course content.
The Care Inspectorate Scotland is a scrutiny body which looks at the quality of care in Scotland to ensure it meets high standards. Where they find that improvement is needed, they support services to make positive changes. They want everyone to experience safe, high-quality care that meets their needs, rights and choices. They give care services grades when they inspect them, and look at key areas like care and support, physical environment, quality of staffing, and quality of management and leadership. Each area is assessed on a scale from 1 to 6, where 1 is unsatisfactory and 6 is excellent. The Scottish Government outlined health and social care standards which set out what people should expect when using health, social care or social work services.These standards are taken into account by the Care Inspectorate, Healthcare Improvement Scotland.
Healthcare Improvement Scotland enable people to experience the best quality of health and social care by supporting health and social care services to improve. They also regulate of independent hospitals and clinics and provides details of records that must be kept by all healthcare service providers at all times. The themes they use when inspecting include leadership, organisational culture, the care provided, systems and processes, working in partnership, engaging service users and continuous improvement.
The Health and Safety Executive is Britain’s national regulator for workplace health and safety. Their goal is to prevent workplace death, injury or ill health. They provide advice, information and guidance to raise awareness in workplaces and carry out targeted inspections and investigations, taking enforcement action to prevent harm and hold those who break the law to account.
At Wright Way Training ALL of our health and social care based courses reflect the relevant legislation, guidance and care standards which directly relate to the service type requesting our training. For example, if we are asked to deliver training in a nursing home we would apply The Nursing Homes Regulations (Northern Ireland) 2005, RQIA provider guidance and the Care Standards for Nursing Homes to the course(s) we are asked to deliver. We will also ensure we are supporting you to meet the five key themes to which the quality standards for health and social care expect. Our learner workbooks used in each of our courses can be used as evidence, alongside the certificates we issue, what knowledge and understand your staff have gained through attending our training. We also ensure that all of our courses reflect the legislation and guidance set out by the HSENI relevant to that course content.
The RQIA is an independent body who is responsible for monitoring and inspecting the quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of those services. Their inspections are based on minimum care standards as set out by the relevant legislation and care standard which relate to the service type. There is also the Quality Standards for Health and Social Care which sets out the standards that people can expect from Health and Personal Social Services (HPSS). These standards identify five key areas where quality is expected. These five themes include leadership and accountability, safe and effective Care, accessible, flexible and responsive services, promoting, protecting and improving health and wellbeing and effective communication and information.
The Health and Safety Executive for Northern Ireland (HSENI) is an executive non-departmental public body. They are responsible for the promotion and enforcement of health and safety at work standards. They aim to prevent the most serious workplace health and safety issues, to monitor high risk industries and their activities ensuring risk management through effective regulation. It is the lead body responsible for the promotion and enforcement of health and safety at work standards but it shares this responsibility with the 11 local councils. They provide advice, information and guidance to raise awareness in workplaces and carry out targeted inspections and investigations, taking enforcement action to prevent harm and hold those who break the law to account.
